Privacy & cookies

Who we are

This website belongs to The Beauty Level, a home beauty salon run by Rachel Bendell in Old Town, Swindon. Rachel is responsible for any personal information collected through the site. You can contact her on 07796 848166 or through the contact page.

What we collect

If you send an enquiry through the contact form, we receive the details you enter: your name, phone number and, if you give them, your email address, the treatment you’re interested in, when suits you and your message.

Like most websites, our hosting provider automatically records basic technical information when you visit, such as your IP address and browser type, to keep the site secure and working.

How we use it

• To reply to your enquiry and help you book a treatment.
• To keep the website secure and running properly.

We never sell your details or use them for marketing without asking you first. We use them because we have a legitimate interest in answering your enquiry, or because you’ve asked us to take steps before booking a treatment.

Who else handles it

• Netlify hosts this website and receives contact form messages. Netlify is based in the United States and transfers data under safeguards approved for UK data protection law.
• Our email provider delivers form messages to Rachel’s inbox.
• Timely handles online bookings. When you click “Book online” you go to Timely’s website, and their own privacy policy applies there.

Links to Facebook, Google and Google Maps take you to their sites, which have their own privacy policies.

How long we keep it

We keep enquiry messages for up to 12 months, then delete them. If you become a client, the details needed for your treatments are kept in line with our salon records.

Your rights

You can ask to see the information we hold about you, ask us to correct or delete it, or object to us using it. Call or message Rachel and we’ll respond within one month.

If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.

Cookies

This website doesn’t use cookies, analytics or tracking. The fonts, images and videos are all served from our own site, so nothing is shared with advertisers or third parties while you browse, and there’s nothing to accept or turn off.

If you follow a link to another website, such as Timely, Facebook or Google, that site may set its own cookies.

Last updated 26 October 2026.